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Basic Service Package
 extendable to: 36,48 or 60 months
Warranty on hardware during the Period
In case of failure: Hardware Advanced Replacement NBD (next Business Day)
Email Support
24 months free
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Exclusive Service Package
24, 36 or 60 months possible
Warranty on hardware across the run-time
Courier service 12h delivery in case of failure (Germany)
Hotline Support 8:00-17:00
Hardware Monitoring
Call-Back Support
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Premium Service Package
24, 36 or 60 months possible
Warranty on hardware across the run-time
Includes Exclusive Package
On-Site Service within 12h by our technicians in case of failure (Germany)
24/7 On-Call Support
Hardware Monitoring
Call-Back Support
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